Shipping & Returns

We take as much care getting your order to you as we do creating it. Every photo is printed, framed, and packaged with precision, so it arrives ready to hang and ready to enjoy.
Delivered to your door, no extra cost.

From Our Hands to Yours

At Print Frame Send, we carefully package each piece and ship it with reliable couriers, ensuring it arrives just as intended.

And the best part? We have free shipping! There are no surprises at checkout or hidden delivery fees. Just one all-inclusive price covers professional printing, framing, and delivery to your door, Australia-wide. FREE shipping

Most orders are dispatched within 5–7 business days, and you’ll receive tracking as soon as they’re on their way. If anything arrives damaged or doesn’t look quite right, we’ll make it right. Just let us know within 24 hours.

How It Works

Start by uploading your image straight from your phone or computer. Then, choose your product—Print & Frame or HD Metal Print—and customize your size, layout, and finish. It only takes a few clicks.

We print your image using archival-grade papers and professional photo printing equipment to ensure your photo looks sharp, vibrant, and built to last.

Your photo is dry-mounted onto archival foamboard to keep it perfectly flat and ripple-free. It’s then framed by hand using your chosen finish—oak, black, white, or wood grain—complete with UV-protective acrylic (safer and lighter than glass).

HD metal prints are created using specialist machinery that infuses your image onto a sleek aluminium panel. This process, dye sublimation, results in bold colours, sharper details, and a clean, modern floating effect.

Your piece is carefully wrapped and packaged by hand to protect it during transit. We work with reliable courier partners across Australia to deliver your order safely, usually within 10 business days or less.

Simple pricing. Premium results. No hidden extras.

Pricing

Every price includes professional printing, your choice of finish, full assembly, and nationwide delivery. We keep things affordable by offering set sizing without compromising on quality. There are no surprise add-ons at checkout!